Conversationally Speaking is a must read for anyone who would like to improve his or her communication skills. Garner starts off discussing the difference between open-ended and closed-ended questions. He goes on to explain how adjusting the way you phrase your questions can dramatically change the information you receive.

Using easily recognizable, often humorous, examples, Garner covers every part of the communication equation from active listening to nonverbal communication to reducing stress in social situations. My favorite chapter, Resisting Attempts at Manipulation, will help anyone who's ever reluctantly agreed to do something they didn't want to do.

Whether you're in business for yourself or trying to move up the corporate ladder, having solid communication skills will help you become more successful. Even if you consider yourself to be a good communicator, I promise you'll pick up a few tips from this book. Just like I did.